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Company Information

Contact Us

Last Updated: May 23, 2026Read time: ~5 mins

1. Contact Information

Whether you are a Customer needing help with a booking, a Provider seeking assistance with vetting, or an organization interested in business development, we are ready to assist you:

Customer Support

Help with bookings, wallets, and disputes.

[email protected]

General Inquiries

Partnerships and corporate communications.

[email protected]

2. Office Location

Our operations and vetting teams conduct verification audits and physical training workshops for service providers at our offices:

Spothentic Hub

Constitution Avenue, Central Business District,
Nigeria

3. Support Hours

Our support and dispute resolution operations run during the following times:

  • Monday to Friday: 8:00 AM – 6:00 PM (GMT+1)
  • Saturday: 9:00 AM – 3:00 PM (GMT+1)
  • Sunday: Closed (Urgent safety reports audited via [email protected])