Vetted Professionals. Secure Payments.
Spothentic is built on trust. We implement robust vetting systems and escrow-backed payments to make booking home services safe, transparent, and reliable.
Secure Escrow Payments
Your money is held safely in escrow and is only released to the service provider once you verify that the job is complete. Protects you from scams and ensures providers get paid for completed work.
- In-app payments with PCIDSS compliance
- Escrow release only on customer authorization
- Simple dispute filing before payment release
Vetted Local Artisans
We verify the identity and credentials of every professional on our platform so you can book with absolute peace of mind.
- NIN / Government-issued ID validation
- Physical address and business checks
- Skills, reference, and qualification vetting
Data Encryption & Privacy
We use advanced security protocols to protect your personal details and communications from unauthorized access.
- TLS 1.3 encryption in transit for all chats
- Anonymized phone numbers and contact details
- Regular penetration tests and system audits
Our Safety Promise
If you ever experience issues with a service or believe a provider did not execute a job as agreed, please file a dispute in the app immediately. Our Dispute Resolution team will review all details and ensure a fair resolution.
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